Client Testimonial
Richard Barrette

Mr. David Hoppes

President

Mutual Savings Association

P.O. Box 949

Leavenworth, KS  66048

Dear Mr. Hoppes:

We were half-way through the process of obtaining a mortgage from US Bank.  Pre-qualified and actively house-hunting, all we needed to do was submit a contract on the home of our choice and wait for the closing.  Then my wife met with one of your loan officers.  Melissa was so impressed with the service she received that we immediately dropped US Bank and began the process anew with Mr. Keith Hable and Mutual Savings Association.

Mr. Hable provided us with a thorough, in-depth analysis of our credit history, monthly income and expenditures.  With his invaluable assistance it became clear that US Bank was willing to loan us far more money than we could actually afford.  Armed with fresh and accurate information, we located and purchased a good new home for our family.  Keith's honest, forthright manner saved us from a potentially costly mistake.

Keith Hable's attention to detail was superb.  He identified potential problems and took steps to avert them before they threatened to delay the closing on our home.  His communication skills were excellent.  Regular phone calls kept both my wife and I abreast of the status of our loan application.  We always knew what was going to happen before it happened.  We were never in the dark.  There were no ugly surprises.

Keith Hable exemplifies the highest standard of excellence in customer service.  In a time when customers feel more like a number than a person when dealing with banks, Keith provides the quality of service longed for from days-gone-by.  He treats people honestly and fairly.  He cares for their well being.  He works hard for their business.

It was a genuine pleasure working with Mr. Hable.  We will happily recommend Keith and Mutual Savings to anyone joining our community.

Sincerely,

Equal Housing Lender | Member FDIC